Terms & Conditions

 

Ordering

When you place an order with me you will receive a confirmation email to let you know that I have received your order. My acceptance of your order brings into existence a legally binding contract between us. Please ensure you keep this email as it may be needed to be referred to should there be any issues with your order.

All orders are subject to availability and confirmation of the order.

In the unlikely case of an error on the website, I will try to contact you to resolve the issue but I reserve the right to correct any errors and inaccuracies, update any information and/or cancel orders where necessary.

On the rare occasion that an item that you have ordered is out of stock I will contact you upon receiving your order to advise you of the earliest possible delivery date of the item. If you are not satisfied with the alternative delivery date you will have the option to cancel (or amend) the order and I will provide you with a refund (or partial refund).

Payment

I accept payment from all major credit and debit cards, and payments via PayPal. Card payments are processed securely through payment portal Stripe.

Payment will be debited from your account prior to the order being dispatched to you. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. In the event of a card refusal, the order cannot be accepted.

All communication between the payment system and the cardholder is made through an encrypted SSL-line (Secure Socket Layer). I do not have any access to your data that is exchanged in connection with the purchase.

Privacy

 

Your privacy is taken very seriously. When using this site, customers can feel confident that their personal information and credit card data is protected.

Analytics

This website collects personal data to power site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

This information is shared with Squarespace, the website’s analytics provider and Google Analytics to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These functional and required cookies are always used, which allow Squarespace, the hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. Analytics cookies are used to view site traffic, activity, and other data.

  • You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Marketing emails

You will only be sent marketing emails if you’ve subscribed to receive them. You can unsubscribe from by clicking the link at the bottom of the email. Your contact information is shared with Squarespace, the email marketing provider, so they can send these emails.

Order emails

You may be emailed with messages about your order. For example, you may be emailed to be told:

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

Your contact information is shared with Squarespace, the website’s hosting provider, so they can send these emails to you.

Customer data

When you buy something on this website, personal information is collected from you to fulfil the order. The information could be like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

This information is shared with Squarespace, the online store’s hosting provider, so that they can provide website services.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Website visitor data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.